News of General Motors’ numerous recalls have probably fallen on deaf ears by now. After all, what began as a relatively small recall of Chevy Cobalts for ignition switch issues has ballooned into the most active recall of 2014. Other recalls include faulty windshield wipers, problems with headlights as well as issues with airbags. In fact, GM has recalled more cars and trucks through June of 2014 than it had in all of 2013.
With the proliferation of recalls, it is reasonable to consider whether they are beneficial to consumers. This post will provide a number of reasons as to why they are.
Safety is the manufacturer’s responsibility – An automaker has a continuing duty to ensure that consumers are safe when using their vehicles within the normal scope of use expected for the vehicle. If the automaker does not inform the owner of potential defects, and subsequently does not correct them, it could be held liable. This could be very important when determining fault after an accident.
Quality is good for both consumers and automakers – Reliability and durability are indispensible qualities for cars, so it behooves automakers to make products that do not break down and are good investments for consumers. If a car gets a reputation for being unreliable, it could affect future sales. Think of American cars in the 1980’s or the first versions of Hyundai vehicles.
Government accountability – The federal government has consumers’ interests in mind when safety investigations are conducted. These inquires often lead to recalls, and if they are ignored, it can result in fines and penalties.
Source: ABC News.com : “GM to recall 28,789 Saabs for safely defect,” July 9, 2014